VA News – 6/5/2008

AFP

http://afp.google.com/article/ALeqM5jnFBeqCdariH01j607bdJ_po9mhw

Lawmakers grill officials over veterans' mental health care

16 hours ago

WASHINGTON (AFP) — US senators on Wednesday grilled Veterans Affairs Administration (VA) officials over an email that urged staff to make fewer diagnoses of post-traumatic stress disorder (PTSD) and branded troubled soldiers seeking help as "compensation-seekers."

"Given that we are having more and more compensation seeking veterans, I'd like to suggest that you refrain from giving a diagnosis of PTSD straight out," read the electronic message, signed by mental health specialist Norma Perez.

The e-mail, was sent in March to staff at the VA medical center in Texas, where Perez was a coordinator of the PTSD clinical team.

AFP was shown a copy of the e-mail.

"Additionally, we really don't have the time to do the extensive testing that should be done to determine PTSD," read the message.

Senator Patty Murray told a hearing of the Senate Veterans' Affairs committee that the email was "a sad reminder that this administration's attempt to hide the true cost of war has begun to affect the way VA employees view their work."

The VA "should be adding to services for our weary, traumatized veterans," not seeking to cut back, Murray said.

Perez said the aim of her email was to urge staff to be "more sensitive to what the veterans are going through," but did not explain how the email was intended to achieve that.

Other VA officials praised the veterans' agency in their testimony, and highlighted the enormous workload that is weighing the office down as PTSD claims snowball.

The number of US veterans receiving disability compensation for PTSD has increased nearly three-fold since 1999, rising from 120,000 to nearly 329,000, VA under secretary for benefits Patrick Dunne said at the hearing.

Two-thirds were veterans of the Vietnam war, which ended in 1975, while the second biggest group were 37,460 veterans of the ongoing war in Iraq, he said.

Michael Kussman, the VA under secretary for health, extolled what he said was the agency's excellent mental health care, and said Perez's email had been "taken out of context."

But the senators slammed the VA officials for not taking the "invisible" mental injuries of war as seriously as the obvious physical ones, and for "treating veterans in a cavalier manner."

"We need recognition from the VA that 'invisible' injuries are wreaking havoc on our soldiers and their families," said Senator Bernie Sanders of Vermont, the state with the most US fatalities per capita in Iraq, according to the senator's staff and press reports.

"Men and women see their lives fall apart when they come back home from this complex war and don't receive the care they deserve. We need the culture of the VA to change," he said.

Murray deplored that the VA was "more of an obstacle than an ally" for soldiers seeking care and support after deployment.

Committee chair Daniel Akaka condemned the staggering numbers of soldiers returning from war with invisible wounds.

"With so many troops returning from multiple tours with various mental health issues, VA must have the credibility, resources and commitment to ensure that veterans are properly treated and compensated," Akaka said.

According to a study released in April by the RAND Corporation, about 300,000 of the 1.6 million US troops who have served in Iraq and Afghanistan suffer from PTSD or depression, but only around half have sought medical care.

The study estimated the cost of treating soldiers diagnosed with PTSD or depression in the first two years following their return from war at up to 6.2 billion dollars.

The Pentagon last month issued data showing diagnoses of PTSD among troops who served in Iraq and Afghanistan had climbed from 9,549 in 2006 to 13,951 in 2007.

On Wednesday, the Pentagon said it was recruiting government public health workers to offset a shortage in mental health care providers for troops returning from war with mental problems.

 

http://origin.lcsun-news.com/ci_9475580

El Paso VA health chief retires after patients criticize care (7:02 a.m.)

By Chris Roberts / For the Sun-News

Article Launched: 06/04/2008 07:05:24 AM MDT


EL PASO — The embattled director of the El Paso Veterans Affairs Health Care System has stepped down, officials said Tuesday.

Director Bruce E. Stewart has decided to retire after 34 years of service to the VA, spokesman Ray Horn said.

Stewart's decision to retire comes soon after the El Paso system was ranked last in the nation in an internal survey on patient satisfaction completed last fall. No policy or additional staff changes are planned at this time, Horn said. "We will continue to improve access and to provide the highest quality of care," he said.

In April, the El Paso Times reported in a copyright story that the local VA system had fared poorly in the survey in patient care, outreach, technology and distribution of medical equipment and supplies. It also reportedly was having problems with staff morale, which apparently resulted in threats of "mass resignations."

At the time, Stewart said the El Paso VA was not providing the level of customer service it should, but that, in some cases, the way local administrators answered survey questions gave the wrong impression. Stewart's defenders said he inherited some of the problems, and Stewart noted that a recent infusion of money was allowing him to hire staff, which was expected to improve the system's responsiveness.

U.S. Reps. Silvestre Reyes, D-Texas, and Bob Filner, D-Calif., chairman of the House Committee on Veterans Affairs, visited the facility in April. Filner said the El Paso VA system was failing local veterans and threatened to conduct a congressional hearing if things didn't improve soon.

Reyes said that a 1.9 percent decline in visits from 2006 to 2007 indicated that some veterans were giving up. However, during a visit to the facility late last month, VA Secretary James Peake said there already were improvements after the hiring of 40 new staff members.

"The departure of Director Stewart is not a surprising development for El Paso area veterans, who have for too long endured lengthy wait times for appointments and are often unable to contact VA staff over the phone," Reyes said Tuesday. "When I met with Secretary Peake and Senator (Kay Bailey) Hutchison (R-Texas) last month in El Paso to discuss these problems, we made clear that the level of access to medical services provided by the VA clinic was unacceptable."

Reyes said he was "encouraged" by recent actions taken but "will continue to press for improvements."

"When I needed to talk to him (Stewart), he was there," retired Lt. Col. John McKinney, an El Paso veterans advocate.

"He's had his hands full," McKinney said. "He came in from a much smaller facility and there's been growth since he's been here. ... They've had problems; whether or not they've been attributed to him depends on who you ask."

An interim director will be appointed by the director of the VA network, which includes El Paso, Horn said, and the new director ultimately must be approved by the Cabinet secretary of Veterans Affairs.

Chris Roberts reports for the El Paso Times, a member of the Texas-New Mexico Newspapers Partnership, and may be reached at chrisr@elpasotimes.com;546-6136.

The Associated Press

http://ap.google.com/article/ALeqM5hj7bLU_VVjrxBnHiIQbBEZqK4FhAD913HBQO0

White House pushes GI Bill compromise on Iraq bill

By ANDREW TAYLOR – 18 hours ago

WASHINGTON (AP) — After promising to veto a huge Iraq war-funding bill because it contains unrelated domestic spending, the White House now wants to boost the costs even higher by letting troops transfer ramped up GI Bill education benefits to their spouses or children.

The White House is signaling that President Bush could sign the hotly contested and long overdue war funding bill if the benefit transferability provision is added to the 10-year, $52 billion improvement to GI Bill college benefits proposed by Democrats and many Republicans.

"It's like the Yogi Berra story: 'I don't like that restaurant. Besides, the portions aren't large enough,'" House Speaker Nancy Pelosi, D-Calif., said in an interview. "They don't like it, but they want more."

"It's not a bad idea," Pelosi added. "It just costs money."

A Democratic leadership aide, who was granted anonymity in order to speak freely, said Democrats were unlikely to yield to the White House demands.

"There is a great deal of reluctance to increase the cost of the bill to accommodate the president when he is otherwise complaining that we're spending too much," the aide said.

The imbroglio over the GI Bill is the biggest remaining hurdle to getting Bush's pending $178 billion war funding requests enacted. He has vowed to veto any measure exceeding his request, but the new veterans program is extraordinarily popular, and a veto might be difficult to sustain. That's one reason why White House representatives are trying to negotiate a compromise.

Democratic leaders are likely to dump most other domestic add-ons opposed by Bush, despite a sweeping vote in the Senate last month to add significant new domestic spending to the measure.

In addition, House Democratic leaders are to drop efforts to extend unemployment benefits, House Majority Leader Steny Hoyer, D-Md., said Wednesday.

Under an unusual procedural setup, it's up to the House to vote next on the war funding bill, while also significantly scaling back a companion package of additional spending passed by the Senate last month.

In addition to the GI Bill benefits and an extension of unemployment insurance, the Senate added more than $10 billion for various other domestic programs, including heating subsidies for the poor, wildfire fighting, road and bridge repair, and health research. The Senate vote was a surprising 75-22, but the result dismayed House leaders, who are seeking to give Bush a bill he will sign.

The addition sought by Bush could cost $2 billion a year, or $20 billion to $25 billion over a decade, assuming the right to transfer benefits to family members involves the more generous benefits proposed by Democrats. The Democratic GI Bill, sponsored by Sen. Jim Webb, D-Va., is aimed at guaranteeing returning Iraq war veterans the equivalent of a four-year education at a public university.

A senior White House official said Wednesday that adding Bush's benefits transfer plan to the GI Bill provision wouldn't guarantee a presidential signature, but that it could prove to be an important element to reaching an agreement.

The two sides also are wrangling over a plan in both the House and Senate bills that would block new Bush administration rules designed to cut spending on Medicaid health care for the poor and disabled by $13 billion over the next five years.

Meanwhile, moderate to conservative Democrats continue to worry that the new veterans' benefits package will pass in violation of pay-as-you-go rules that are supposed to require that new federal benefits programs are "paid for" with new revenues or spending cuts elsewhere in the budget.

Last month, House Democrats used a one-half of a percentage point increase in tax rates on wealthy taxpayers to finance the new benefits, but the Senate rejected the idea.

 http://www.lasvegassun.com/blogs/early-line/2008/jun/04/vets-health-bill-passes-senate/

Vets’ health bill passes Senate

By Lisa Mascaro · June 4, 2008 · 7:16 PM

WASHINGTON - A sweeping veterans’ health care bill, named in part for a Las Vegas High grad who served in Iraq and died in VA care, has passed the Senate.

The Veterans' Mental Health and Other Care Improvements Act of 2008 would beef up care for vets, including those returning home from Iraq and Afghanistan who suffer from post-traumatic stress disorder and other health issues.

Like another vets’ bill that recently passed the House, the Senate legislation has a provision named after Justin Bailey, a Marine diagnosed with PTSD who overdosed on a self-administered supply of drugs given to him at a Veterans Affairs facility in Los Angeles where he sought help.

Sen. Daniel Akaka of Alaska, the chairman of the Senate Veterans’ Affairs Committee, called the bill “a tribute to Justin Bailey, a veteran of Operation Iraqi Freedom… This was a tragedy that will live on with Justin's parents, who have so courageously advocated for improvements to VA mental health care.”

Nevada Republican Sen. John Ensign, who signed onto the bill as a co-sponsor, issued a statement saying he was “grateful for the work done by Justin’s parents, Tony and Mary Kaye, on behalf of this bill.”

Ensign said, “The story of Justin Bailey has stayed with me since I first heard of his death. As a Marine, he served both his family and his country proudly. However, our country, in many ways, failed to protect Justin and other veterans upon their return home from active duty.”

Both bills must still be approved by the other chamber before being sent to the president.

Logo

http://www.govhealthit.com/blogs/ghitnotebook/350388-1.html

Undivided attention

By Peter Buxbaum

The Defense and Veterans Affairs departments often seem like branches of the same family: They resemble each other but have enough distance — and differences — between them to make harmony elusive.

To overcome the frustrations of their respective members, who must navigate two different systems, the departments have attempted a number of projects to unite their operations. For example, they are working on seamlessly exchanging data between their information systems, and they operate several combined medical facilities dubbed joint ventures.

But what the two departments are attempting at the North Chicago VA Medical Center goes beyond any previous attempt at joint operations. In this case, DOD and VA are merging two large facilities to create a single organization for the treatment of service members and veterans. At least, that’s the idea.

“Unlike other joint-venture sites, this is intended to be a real, no-kidding, integrated facility,” said Howard Green, VA’s program leader of the project. “This concept means that a sailor may see a Navy doctor in the morning and a VA doctor in the afternoon. The integration is opaque, so that there are no business organizational boundaries as far as the patient is concerned.”

The business implications are enormous and include complex organizational, technological and legal challenges. In terms of information technology, officials aim to operate a single electronic medical record (EMR) system and integrate big service enterprises such as human resources and finance.

DOD and VA officials have been discussing those topics for years, but a final vision has yet to emerge. One official said congressional action might be necessary to help smooth the way. However, the merged facility is scheduled to be fully operational in 2010, which is the blink of an eye in chief information officer years.

Aims and origins Like many private-sector mergers, the impetus for the VA/DOD venture was the opportunity for old-fashioned cost savings. The Naval Health Clinic, Great Lakes — a 450,000-square-foot, 850-bed facility dedicated in 1960 — was becoming obsolete and needed to be replaced or revamped. Meanwhile, VA’s Chicago center — with 1.4 million square feet and 550 beds — had excess capacity.

The kicker was that the facilities are only a mile apart.

Navy officials agreed to foot the bill for expanding the VA facility, allowing DOD to save the $8 million it would have cost to rehabilitate the old Navy hospital.

Meanwhile, planners estimate the federal government will save about $4 million a year in operating expenses for the combined facility. It will have an annual budget of about $250 million and serve a regional population of about 140,000 sailors and veterans.

DOD officials see the Chicago initiative as a demonstration project that will advance the integration efforts of the two departments and serve as a test bed for future consolidations.

“We expect to learn a great deal from the experience of integration,” said Steve Jones, principal deputy assistant secretary of Defense for health affairs.

But the most important lessons are likely to come from jointly managing the facility once the technical issues are resolved. “There is an integrated chain of command that constitutes a ground-level governance structure for IT to support the facility,” said Dr. Paul Tibbits, deputy CIO at VA’s Office of Enterprise Development.

VA and DOD have a strategic plan for implementing the integration, officials say, but they are still determining the details.

“We have a joint strategic plan, and an operational IT plan is presently being developed,” Jones said.

Working groups are drafting recommendations in areas such as continuity of care, case management, human resources, medical records an d benefits administration. A joint executive committee will make the final decisions.

Two systems, one screen Operating an integrated facility is pointless if health care workers have to access medical records from the separate EMR systems the departments run: DOD’s AHLTA and VA’s Veterans Health Information Systems and Technology Architecture. Therefore, the developers’ vision is to make the two systems operate seamlessly.

“We want doctors and other providers to click on one screen to go to both systems,” Jones said.

“The system must behave as if the patient has a single medical record,” Tibbits said. “The physical [representation] can be any number of things, and the technical issues and engineering factors need to be addressed, but it all must behave like a single logical record.”

To make that happen, the Chicago facility could unify records from the two systems through a common interface or integrate them into one system.

“We do not anticipate using a single system,” Green said. Instead, the center will build on the DOD/VA medical record integration efforts already under way by using tools such as the Bidirectional Health Information Exchange and the Clinical Data Repository/Health Data Repository.

BHIE permits VA and DOD clinicians to view health care data from each other’s systems on a read-only basis. CHDR allows DOD and VA systems to share certain computable data, including prescription, drug allergy and laboratory information.

“We hope to be able to expand capabilities to write to medical records, based on credentials,” said Ken Cox, director of the DOD/VA Program Coordination Office.

Officials must also choose financial management and human resources systems for the center. “The facility already uses the VA financial management system,” Tibbits said. “The system is designed to provide financial reporting for [VA]. There will have to be some adaptations done to the system in order to align it with whatever the Navy expects from the system.”

On the human resources front, he said, the facility’s executive committee is leaning toward using the VA’s system — with some adjustments. “The rules and regulations as far as staffing are still being worked out,” he said.

“Both sides have issues as far as credentialing providers,” Green said. “The credentialing criteria for both departments must be recognized by whichever system is adopted.”

However, nonmedical civil service workers, such as hospital administrators, will remain employees of their respective departments.

“The question is how these employees are going to be handled and on whose rolls they will be carried,” Green said. “We have not heard the final outcome as to whether they will be carried separately or whether the payroll will be combined in some sort of way.”

Picking complementary parts As far as EMR applications are concerned, the plan is to use components of both departments’ systems, Green said.

“For example, VA doesn’t have a system for managing the immunization records of new sailors,” he said. “We would expect to be using the Navy’s system in that kind of case. There may be cases where a veteran is being treated and the provider would need to access past history. In other situations, the treatment may be unique to the VA, and under that circumstance, the provider would only need to access the VA system. The point would be to deliver information as needed without regard to the tool used to record it.”

Both organizations are coming to the integrated center with established IT infrastructures. For Green, the best solution involves combining the two through a trusted partnershi that would allow the systems to interoperate by building in the information protection conditions of both.

“You may have two systems running in the background but a single and unified appearance in the foreground,” he said. “Assuming that this issue is addressed before the opening of the facility, this could be accomplished with a Web solution that provides a single graphical user interface.”

Cox said he believes the IT infrastructures will eventually be incorporated into a single seamless environment. “We expect to get the proper guidance soon from DOD and VA,” he said. “Technology is not the limiting factor. It is strictly a policy and guidance issue.”

“There are other nuances as well, such as who will own the equipment,” Green said. “That is another issue that we are working on.”

Jones said the joint executive committee and the working groups are still deliberating on several major issues. “They are weighing the pros and cons of the various options,” he said. “By the time 2010 comes around, we will have all of them worked out.”

But Green added, “We really don’t have a lot of time left.”

Michael Victorian
American Federation of Government Employees
Communications Specialist
202.639.6405 (p)
202.639.6441 (f)

victorm@afge.org

www.afge.org

AFGE 3197 Newsletters / Presidential Briefings / MOUs

Return to AFGE 3197 Home Page